Sahvee Returns & Refund Policy

At Sahvee, we want your shopping experience to be smooth and worry-free. If something doesn’t work out, here’s how our returns and refunds work.

Easy Returns — Size & Fit Issues

• Returns are accepted for size or fit issues.

• Return requests must be raised within 48 hours of receiving your order.

• Exchanges are not available.

• Sahvee will initiate the return process once your request is approved.

• A ₹100 return shipping fee will be deducted from your refund amount.

Partial Cash on Delivery Orders

• For partial COD orders, the ₹250 prepaid amount is non-refundable in case of a return.

• The ₹250 prepaid amount will also be non-refundable if the customer is unavailable to receive the parcel.

Damaged Products

If you receive a damaged product, Sahvee takes full responsibility.

Please email us within 48 hours of delivery with:

• Your Order ID

• Clear photos of the damaged product

Once the damage is verified, Sahvee will initiate the return process. Only a ₹35 convenience fee will be deducted from the refund amount.

Refund Process

• Refunds will be processed only after the returned product is received and successfully quality-checked by our team.

• All refunds will be issued only to the original payment method used for the order.

• Store credit or alternative refund methods are not available.

Important Conditions

To be eligible for a return, the product must be:

• Unused and unwashed

• In its original condition

• Returned with all original tags intact

Return requests raised after 48 hours of delivery will not be accepted.

Sahvee reserves the right to decline a return if the product does not meet the above conditions.

Need Help?

For any return-related queries, please email us at hello@sahvee.com within the specified 48-hour return window.